WhatsApp Reports Deleting 2 Million Spam and Phishing Accounts Every Month, 75% through AI and Algorithms

WhatsApp bans about 2 million spam and phishing accounts each month, mostly by using a combination of artificial intelligence and specific signals…

Facebook communications subsidiary WhatsApp removes and/or prevents approximately 2 million spam and phishing accounts per month, the company says.

2 Million WhatsApp Spam, Phishing Accounts Removed Monthly, Company Reveals

WhatsApp states three-quarters of problematic accounts are discovered without human help. Additionally, 20 percent of those types of accounts are identified at the time of registration. VentureBeat reports the following:

“A machine learning system uses learnings from the company’s past dealings with problematic accounts and from specific scenarios engineers followed to take down certain accounts, said Matt Jones, a software engineer at WhatsApp. This machine learning system has reached a level of sophistication that allows it to ban 20 percent of bad accounts at the time of registration […[

‘As with any communications platform, sometimes people attempt to exploit our service. Some may want to distribute click-bait links designed to capture personal information, while others want to promote an idea. Regardless of the intent, automated and bulk messaging violates our terms of service, and one of our priorities is to prevent and stop this kind of abuse,’ the company said.”

WhatsApp likewise employs specific signals to find and ban nefarious profiles. These include, whether the IP address and phone number come from the same country. The number of messages the account sends. And, how soon high-volume messaging starts after the time of initial registration.

Bill Boyles

Bill is a freelance writer who covers a wide range of topics, including apps, social media, and search.