DirecTV and Comcast are both under official investigation for allegedly charging customers a fee for a sports channel that was blocked out…
Colorado Attorney General Phil Weiser is conducting an investigation into the practices of DirecTV and Comcast for continuing to charge customers for a regional sports network (RSN) even though the content wasn’t available.
DirecTV Charged Customers a Regional Sports Fee Even though the Channel was Blacked Out
Comcast is providing partial bill credits but DirecTV has not offered the same. Colorado Attorney General Phil Weiser sent letters to both companies on October 23rd. It asked the corporations why they charged RSN fees after dropping the Altitude Sports network.
The network in question is the one which broadcasts games played by the state’s professional teams — the Denver Nuggets, Colorado Avalanche, and Colorado Rapids.
The letter read in-part, that Comcast’s and DirecTV’s conduct “may constitute a deceptive trade practice under the Colorado Consumer Protection Act” and “may result in the imposition of civil penalties up to $20,000 per violation.”
Altitude was blocked by both Comcast and DirecTV two months ago because neither company agreed to pay the channel as much as it requested.
Since that time, Altitude reached an agreement with DirecTV but remains in negotiations with Comcast.