A new report reveals the Google Assistant is the most accurate among competitors Alexa, Cortana, and Siri, in 4 out of 5 key categories…
Google Assistant Accuracy Outperforms Alexa, Siri, and Cortana
The report measured the performance of the four best-known digital assistants over 800 queries. Google Assistant lead by a wide margin, answering 85.5 percent of the queries accurately. Second place went to Apple’s Siri, which came back with an accuracy rating of 78.5 percent. The gap grew wider with Amazon Alexa providing 61.4 percent. Microsoft Cortana came in last place, answering 52.4 percent of the queries accurately.
A bit of good news for Apple is that its digital assistant improved the most in the year-over-year comparison. However, Cortana did not improve as much and there is no comparable data for Alexa. Although, all four did very well in understanding queries.
The test covered five different categories:
Google Assistant beat out its three competitors in 4 out of 5, only lacking in 1 — Command. That particular category rates the performance of how the assistants execute certain instructions, such as sending a text message or creating a calendar event. Meanwhile, Google significantly outperformed in delivering accurate information:
“One of the largest discrepancies between the assistants was in the Information category, where Google achieved the highest percentage of correct answers we have seen in our testing (93%). This should come as no surprise given the company’s core competencies, but the depth of answers and true usefulness impressed us.”
The company attributes Google’s performance to the search engine’s featured snippets:
“Where others may answer with, ‘here’s what came back from a search’ and a list of links, Google is able to read you the answer. We confirm that each result is correct, but this offers a huge advantage in simple information queries (one of the most common voice computing activities).”
The test only examined smartphones and did not include smart speakers. The company will test the latter products in the fall.