A Facebook user growth internal memo leaked recently and it reveals the company’s ambitions, along with its own in-house issues…
“We have our representative share of sick people, drug addicts, wife beaters, and suicide bombers. Some of this cannot be mitigated by training. To me, this makes it just a matter of time.” That’s just one example of the company’s internal strife, regarding who it hires.
But, other contributions speak directly about Facebook’s user growth strategies. “That’s why all the work we do in growth is justified. All the questionable contact importing practices. All the subtle language that helps people stay searchable by friends. Maybe it costs a life by exposing someone to bullies. Maybe someone dies in a terrorist attack coordinated on our tools. And still we connect people,” Andrew Bosworth, a Facebook Vice President, wrote to employees back in 2016.
Facebook User Growth Internal Memo Leaked
The news keeps getting worse for the social network which claims some 2.1 billion users. Responding to the memo, CEO Mark Zuckerberg stood by his colleague “Boz” but took care to distance himself from the contents. “Boz is a talented leader who says many provocative things. This was one that most people at Facebook including myself disagreed with strongly. We’ve never believed the ends justify the means,” Zuckerberg said in a statement.
Investors, users, and even advertisers are growing evermore weary of the scandals involving the social site. The company recently issued an apology for its autocomplete child abuse video suggestions. Facebook then suffered an estimated $35 billion loss over the Cambridge Analytica fiasco.
As a result, the company announced changes to its privacy, data, and deletion settings. But, three users have filed a lawsuit seeking class action status over privacy violations. Zuckerberg is expected to testify before the United States Congress as soon as April.
Read more about the internal memos leaked here.