The robocall consumer cost runs into the billions every year, according to the United States Federal Communications Commission…
Robocalls. Spam calls. Scam calls. These aren’t just annoying. They actually cost American consumers a ton of money, each and every year. In fact, the FCC estimates the cost of robocalls to be $3 billion annually, just in lost time alone.
FCC Reveals Robocalls Cost American Consumers $3 Billion per Year
Robocalls have plagued consumers for years. And, every year, the volume increases. Just in March 2019, there were 2.5 billion illegal robocalls, according to data from YouMail.
That’s just a single month and only applies to illegal robocalls. (Approximately 60 percent of all automated calls are legal. These include doctor appointment reminders, prescription refill notices, travel information, and more.)
Although the FCC and Congress are taking steps toward dealing with the onslaught, there’s more yet to do.
For instance, congressional members have reintroduced bipartisan legislation known as the TRACED Act or Telephone Robocall Abuse Criminal Enforcement and Defense.
This bill would bolster enforcement and allow phone companies to implement new technology which validates incoming numbers. This is known as SHAKEN/STIR or “Secure Handling of Asserted information using toKENs” and “Secure Telephony Identity Revisited” protocol.
Basically, the system matches up known legitimate numbers from fakes. It essentially validates incoming phone numbers to ensure they originate from genuine sources.
Until then, consumers must rely on carrier apps, third-party apps, and their own judgment to deal with the nuisance.