Federal Express is warning consumers of a new text message scam that disguises itself as a legitimate delivery confirmation…
Everyone loves the feeling that comes with a package delivery notification. It’s there and waiting, delivered as promised. And, that’s precisely what scammers are counting on with a new text alert that’s disguised to look like the genuine thing.
FedEx Text Message Delivery Confirmation Scam Fooling Consumers
Shipping giant Federal Express, or FedEx, is warning consumers of a new scam involving its delivery notifications. These can easily pass as real but they’re merely a cleverly disguised attempt to steal personal information.
The fraudulent alerts even use people’s real names to make them all-the-more convincing. Of course, it contains a link that directs the recipient to set their delivery preferences.
Clicking on the link is where the scam starts. It goes to a customer satisfaction survey — ostensibly conducted by Amazon — which asks a few short questions. Answering them prompts the tentative victim to provide his or her credit card information in order to claim a free prize.
FedEx tells USA TODAY in a statement that the text messages and emails are not legit:
“FedEx does not send unsolicited text messages or emails to customers requesting money or package or personal information. Any suspicious text messages or emails should be deleted without being opened, and reported to firstname.lastname@example.org.”