November 4, 2022
Google My Business ends toll free phone support

Google Abruptly Ends Toll Free Phone Support for Google My Business

Google has suddenly and quietly dropped its toll free phone support for Google My Business, leaving call-back and online forms as alternatives…

Google My Business is a one-stop destination for commercial listings. One of its best aspects (was) being able to reach the search giant when issues occur with a simple phone call. Now, that option has changed as Google has ended its toll free phone support for GMB.

Google Discontinues Toll Free Phone Support for Google My Business

Google My Business toll free phone support did provide another way to directly communicate with the search engine. Now, calling the support numbers results in playing an automated message, telling people to go the the GMB help center. However, it’s still possible to complete a request form for a call back.

The following announcement has been posted to the Google My Business Help center:

“We’ve removed toll free customer support numbers from the Google My Business homepage. If you call one of the existing numbers, you’ll be directed to the Google My Business Help Center for a more personalized and efficient help experience.”

William Boleys

Will is an experienced freelance writer who covers a wide range of topics, including apps, social media, and search.

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