November 27, 2020
Google Duplex debuts on desktop

Google Brings Duplex to the Web on Desktop, Beginning with Movie Tickets

Google has integrated its powerful artificial intelligence program, Duplex, into the desktop interface, starting with movie tickets…

Google Duplex, the AI assistant, which debuted on Pixel devices, is now live on the web. But, it’s only available for purchasing movie tickets, at this time.

Google Duplex Debuts on Desktop

Google first introduced Duplex last year at its annual I/O event. For those unfamiliar, this is a digital assistant which makes phone calls, with a very convincing human voice. In fact, it immediately caused quite a bit of controversy because it sounds so real. Now, Google has put it into its Chrome browser.

Here’s how it works. Search for movie tickets using Google search in the Chrome browser. If available, the Google Assistant pops-up and then, Duplex takes the process over, requiring minimal user input.

Duplex brings the user  to the ticketing website and a persistent Google Assistant overlay surfaces, remaining through checkout. Assistant handles the payment, auto-completing most forms (populating information users previously saved in their Google accounts).

It speeds-up the buying process and will likely look a bit different as Google makes tweaks over time for improved experiences.

Ashley Lipman

Ashley Lipman is a super-connector with Outreachmama who helps businesses find their audience online through outreach, partnerships, and networking.

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