Site icon Xanjero

Yes, Logitech is Killing Off its Harmony Universal Remotes, but Service and Support for Existing Customers’ Devices will Live On

Logitech Discontinues Harmony Universal Remote Controls

Credit: Tom's Guide

Logitech recently announced it is discontinuing its manufacturing and sales of its once popular Harmony universal remote controls…

The Logitech corporation decided many years ago to reign in the unwieldy plethora of remote controls in consumers’ homes. The company introduced a truly revolutionary product, an actual universal remote that really did control practically every entertainment device.

The versatile Harmony universal remote controlled everything in one place: the television, the cable box, the sound system, the DVD and/or Blu-ray, and more. ​Plus, later models could even sync up with some smart home devices. That was a tremendous feat, given the fact that other manufacturers’ universal remotes weren’t genuinely universal, only able to control a couple or few, but not all devices. ​(Even in cases where lesser remotes did manage to control two or more devices, they often failed to provide full functionality for all features on those devices​.)​

Logitech Discontinues Harmony Universal Remote Controls

The handy units quickly became popular because they did precisely what was advertised. However, these devices came with a substantial cost, often retailing at $200 or more. Yet, it provided the convenience consumers sought, so the remotes sold very well. But, even in their hay day, the units only accounted for a small percentage of sales. Now, that figure stands at about 6% of the corporation’s overall sales. Now, in an age of streaming services, smart home devices, and smart assistants, there is very little to no need for the line of once sophisticated remote controls. Logitech explains on its website:

“While Harmony remotes are and continue to be available through various retailers, moving forward Logitech will no longer manufacture Harmony remotes. We expect no impact to our customers by this announcement. We plan to support our Harmony community and new Harmony customers, which includes access to our software and apps to set up and manage your remotes. We also plan to continue to update the platform and add devices to our Harmony database. Customer and warranty support will continue to be offered.”

Exit mobile version