The US Federal Communication Commission has presented plans to make new rules regarding spam callers leaving ringless voicemails for consumers…
The Federal Communications Commission could soon make it more difficult for telemarketers and spam callers to leave ringless voicemails on consumers’ phones. The new proposal was unveiled last week and would require callers to obtain consent before being able to leave messages directly in voicemail boxes. The proposal would effectively extend the protections of the 1991 Telephone Consumer Protection Act to cover ringless voicemails.
New FCC Proposal would Stop Spam Callers from Leaving Ringless Voicemails on Consumers’ Phones
Ringless voicemails are a marketing tactic that consumers generally dislike. And, this is an ongoing issue. In March 2017, a company called All About the Message asked the FCC to rule that the TCPA did not cover ringless voicemails. But, if the new proposal is adopted, it would deny that previous petition. Currently, the law prohibits telemarketers and other groups from using automated systems to make non-emergency calls to consumers without first obtaining their consent. FCC Chairwoman Jessica Rosenworcel said:
“Ringless voicemail can be annoying, invasive and can lead to fraud like other robocalls—so it should face the same consumer protection rules. No one wants to wade through voicemail spam, or miss important messages because their mailbox is full. This FCC action would continue to empower consumers to choose which parties they give permission to contact them.”