T-Mobile has released its new ScamShield app, which targets phone numbers suspected of promoting fraud, to help its customers avoid being ripped-off…
Like other wireless carriers, T-Mobile is in the process of developing a number of scam protection tools. Some of these have already been made available. But others are completely new. The goal is to give customers a robust suite of robocall policing options, along with the other familiar technologies of basic caller ID and blocking features.
New T-Mobile Scam Shield App Debuts to Help Stop Suspected Fraud Calls
These planned and improved services will be packaged in to the new ScamShield app for Metro and T-Mobile customers. (They’ll also go out to Sprint, as the companies have merged.) Of course, these make use of the industry-wide SHAKEN/STIR call authentication protocols.
Federal regulators have done much to encourage telecoms to authenticate all calls by June of next year. For instance, the Federal Communications Commission or FCC, previously released an order that mandates phone carriers to implement SHAKEN/STIR by June 30th, 2021. (For those unfamiliar, SHAKEN/STIR is a protocol that stands for Signature-based Handling of Asserted Information Using toKENs (SHAKEN) and the Secure Telephone Identity Revisited (STIR) standards.)
Basically, this technology allows carriers to cross-reference calls to ensure they are originating from legitimate source numbers and not being spoofed. The FCC estimates that fraud call schemes cost American consumers about $10 billion annually.