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Twitter is Asking its Users for Feedback about its New Rules for the First Time

new Twitter rules user feedback

New Twitter rules user feedback is a novel way to get people’s thoughts on what’s appropriate for the microblog going forward…

Twitter, like other social media sites, is playing catch-up with various problems like fake news, hate speech, and harassment. Now, the social microblog is taking the extraordinary step of explicitly asking its users for feedback. 

New Twitter Rules User Feedback Sought

Twitter obviously believes doing so is a worthwhile endeavor, since its old methodology isn’t producing the desired results. Therefore, the company is reaching out to its user base to request input about its rule changes:

“The Twitter Rules apply to everyone who uses Twitter. In the past, we’ve created our rules with a rigorous policy development process; it involves in-depth research and partnership with the members of our Trust and Safety Council and other experts to ensure these policies best serve every person on the service. Now, we’re trying something new by asking everyone for feedback on a policy before it’s part of the Twitter Rules.”

Twitter is starting the process by releasing a draft of its new policy on what it calls “dehumanizing language” on its platform:

“For the last three months, we have been developing a new policy to address dehumanizing language on Twitter. Language that makes someone less than human can have repercussions off the service, including normalizing serious violence […]

With this change, we want to expand our hateful conduct policy to include content that dehumanizes others based on their membership in an identifiable group, even when the material does not include a direct target. Many scholars have examined the relationship between dehumanization and violence. For example, Susan Benesch has described dehumanizing language as a hallmark of dangerous speech, because it can make violence seem acceptable, and Herbert Kelman has posited that dehumanization can reduce the strength of restraining forces against violence.”

To learn more about the proposed rule changes, read the full announcement on the official blog. (Keep in mind, comments are only limited to the 280-character length.)

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