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Ring Fires Employees Who were Spying on Customers’ Videos Stored in the Cloud

Ring fires employees who spied on customer videos

Credit: Wikimedia Commons / Creative Commons

Amazon home tech subsidiary Ring has terminated an undisclosed number of employees who spied on customers’ video footage…

Home IoT or Internet of Things technology provider Ring, a subsidiary of e-commerce giant Amazon, has parted ways with employees who spied on customer videos that were stored in its cloud server.

Ring Fires Employees Who Spied on Customer Videos

Ring fired the employees for breaking protocol by watching recorded footage of customers’ homes. While the company is best known for its home exterior products, it also sells cameras that are used inside houses. 

There’s no specific details as to the number of employees who were involuntarily separated but it is known there were four investigations into the matter.

The dismissals were revealed in a letter to senators obtained by Motherboard:

“Amazon-owned home security camera company Ring has fired employees for improperly accessing Ring users’ video data, according to a letter the company wrote to Senators and obtained by Motherboard […]

‘We are aware of incidents discussed below where employees violated our policies,’ the letter from Ring, dated January 6, reads. ‘Over the last four years, Ring has received four complaints or inquiries regarding a team member’s access to Ring video data,’ it continues. Ring explains that although each of these people were authorized to view video data, their attempted access went beyond what they needed to access for their job.

‘In each instance, once Ring was made aware of the alleged conduct, Ring promptly investigated the incident, and after determining that the individual violated company policy, terminated the individual,’ the letter adds. As well as firing workers, Ring has also taken steps to limit such data access to a smaller number of people, the letter reads. It says three employees can currently access stored customer videos.”

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