Robocalls took a respite when the COVID-19 pandemic first hit, but now, those annoying automated calls are back, surpassing prior levels…
It’s been a solid year of sweet relief for many consumers from robocalls. But, that grace period is over. During the month of February, Americans received over 4.6 billion robocalls, an increase of 15% over January. That represents more than the amount recorded back in February of last year, which was one of the highest levels experienced at that time. This, according to to new data from YouMail, a robocall-prevention service that tracks robocall traffic across the United States.
Robocalls Reach Pre-Pandemic Levels in the US
Robocalls, which include automated reminders and spam and solicitation calls, reached approximately 159.1 million per day last month. Thus far, 2021 is currently on pace to hit 51.5 billion robocalls. That’s a substantial increase over 2020, which averaged 45.9 billion for the year. Overall, American consumers received 58.5 billion robocalls in 2019, up 22% from 2018, the year before.
The year-long lull in robocalls was largely due to the onset of the global pandemic. Because of the shutdowns and other restrictions, calls centers were closed. This caused a precipitous drop in the number of robocalls. But now, the scourge is back in full swing, with nearly 60% being scam and telemarketing calls last month. Unsurprisingly, the leading illegal types of robocalls involved car warranties and health-related scams.