Sonos ends its Recycle Mode policy that resulted in bricking older devices but legacy products won’t get updated features…
Tech gear company Sonos is putting one of its most controversial policies to rest. The enterprise will no longer unnecessarily brick older devices as part of its trade-up program. However, the change also means legacy devices while old gear will continue to work, it will not receive any new features.
Sonos Discontinues Recycling Mode that Bricked Devices
Sonos is doing away with its Recycle Mode protocol, which is part of the corporation’s trade-up program. The company will offer a 30 percent discount on new products. And, customers can keep their old gadgets, give them away, or take it to a local recycling facility. Customers can also send their old gear back to Sonos and the company will handle the recycling on their behalf.
Although customers can opt to hold onto old devices, said gear won’t receive any new features. CEO Patrick Spence previously wrote:
“While legacy Sonos products won’t get new software features, we pledge to keep them updated with bug fixes and security patches for as long as possible. If we run into something core to the experience that can’t be addressed, we’ll work to offer an alternative solution and let you know about any changes you’ll see in your experience.”