Recent Twitter age-limit account lockouts come as the result of the new GDPR rules going into effect, the microblog claims and says a fix is coming…
A number of users who recently got locked out of their Twitter accounts should keep an eye out for a notification email. In a series of tweets, the microblog explains its system “became aware of accounts that were set up by people when they were younger than 13” after it implemented site changes to comply with the new GDPR rules.
Twitter Age-Limit Account Lockouts Fix Coming Soon
Many accounts were automatically locked as a result but Twitter states it didn’t anticipate such action. Now, the social platform says it’s working on a fix to restore said locked accounts.
Basically, affected users who created their accounts before the age of thirteen. Or, some input random information to create profiles. When the site implemented the compliance changes, the suspect accounts were detected and shut down. Twitter CEO Jack Dorsey the changes “created some confusion here [and] are working to remedy” it.
For those impacted, there’s not a lot of good news. Because of the lockouts, they could well lose a substantial amount of their histories. And, since this is a technical solution, Twitter will probably resort to deleting all content prior to the users’ acceptable age-limits. Twitter states it is “reaching out to people impacted with options to unlock their account.” The process will take about a week to fix.
There have been questions and concerns about accounts being locked because of age restrictions. We wanted to let you know what happened here, and what we’re doing about it. 1/6
— Twitter Support (@TwitterSupport) June 12, 2018
Twitter recently announced it would restrict third-party apps beginning August 16th. The company is also reportedly working on a new secure messaging feature and is currently injecting more news into its users’ timelines.