Mobile phone network providers in the United States are doing their part to help customers stay connected amidst the COVID-19 spread…
As fallout from the COVID-19 pandemic continues to disrupt more daily activities and life, US wireless carriers are being called on to help out. The FCC has released an initiative that aims to keep mobile customers in-touch with family, friends, and others for at least the next 60 days.
US Wireless Carriers Offering more Data, Forgiving Late Payments, and More during Coronavirus Outbreak
AT&T, Verizon Wireless, and Sprint have all announced they will waive late fees for both residential and commercial small business accounts. But, that’s not all, some carriers are offering more assistance, in the way of raising data caps, along with additional measures.
T-Mobile customers will automatically be upgraded to unlimited data, and Mint Mobile will do the same for all existing and new subscribers through April 14th. Meanwhile, Sprint is offering free roaming, and Verizon will give its wireless customers 15GB of high-speed data.
The United States Federal Communications Commission launches the Keep Americans Connected Pledge:
The Keep Americans Connected Pledge reads as follows:
Given the coronavirus pandemic and its impact on American society, [[Company Name]] pledges for the next 60 days to:
- Not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic;
- Waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic; and
- Open its Wi-Fi hotspots to any American who needs them.